COMPUTER SUPPORT

  • Computer Diagnostic
  • Virus Removal Service
  • Operating System Optimization
  • Software Application Installation
  • Operating System Restore and (Restore Media Required)
  • Hardware Installation and Configuration
  • Preventive Maintenance and Cleaning
  • Installation of Windows or MAC Computer
  • Installation of Existing Local or Networked Printer
  • Installation of External USB Storage Device
  • Internal Hard Drive Installation
  • Internal Memory Install
  • CD or DVD Drive Installation
  • External Hard Drive Installation
  • Webcam Installation and Configuration
  • Wireless Network Card Installation and Configuration
  • Network Card Installation
  • Operating System Installation / Upgrade (Windows or MAC)
  • Backup of Documents, Pictures, and Music
  • Local Home Printer Installation and Configuration

COMPUTER NETWORKING

Wireless Home Network Printer Installation & Configuration (Wireless Network Must Be Available)

  • Internet Modem Installation and Configuration
  • Wireless Network Diagnostic
  • Wireless Access Point Installation and Configuration
  • Wireless Router Installation and Configuration
  • Wireless Network Security Implementation (Prevents Unauthorized Use Of Wireless Network)
  • Wireless Network Card Installation and Configuration
  • Wireless Home Network Printer Installation and Configuration (Wireless Network Must Be Available)
  • Wired Network Diagnostic
  • Small Router Installation and Configuration
  • Small Network Hub Installation and Configuration
  • Small Network Switch Installation and Configuration

Why Choose Our Chicago Home Computer Services?

Such a question is perhaps the most difficult to answer. However, if the computer service provider knows its capabilities and advantages over the other computer service providers, answering this question would be relatively easy. In designing our computer home services portfolio, The PC Hero always has the client in mind. The PC Hero always aims for providing hassle-free home computer services to any client living anywhere in Chicago. Our company completes the process in three simple steps.

First, upon receiving a repair service notification, our IT experts will travel to your place to conduct an on-site diagnostic of your computer. The results of the diagnosis will be reported to the client in detail. The PC Hero understands the need to relay information to inform the decision of the client whether to push through with the home computer services or not.

Second, our IT experts will repair your computer professionally. The PC Hero’s home computer services are highly reliable because we only employ equally reliable IT experts.

Third, after repairing, the client will test the computer thoroughly. Our IT experts will not leave your place unless they are absolutely sure that the computer is working properly.

Furthermore, The PC Hero is very particular in providing excellent home computer services. The PC Hero aims to operate transparently, and this manifests itself in our pricing. Quotes are provided to each client before any repair would start. The PC Hero gives our clients the liberty to negotiate. Apart, home computer diagnostic is provided free-of-charge.

The PC Hero also stands by its promise of 100% satisfaction guarantee. We also provide our clients with warranties to maximize their money’s worth.
The PC Hero is backed by computer technicians that possess qualifications which exceed the requirement in performing home computer services. You will be surprised to know how proficient our IT experts are.

Lastly, PC Hero is equipped not just with the know-how, but also with the tools and equipments to repair home computers of varying brands. Whether it is Dell, HP, Apple or anything, name it and we can repair it!

The PC Hero’s home computer services are divided into two broad categories: Computer Support and Computer Networking. Under Computer Support, The PC Hero offers the following home computer services:

Diagnostic – The PC Hero offers professional computer diagnostic.

Software Services – The PC Hero offers: virus removal service, operating system optimization, operating system upgrade and operating system restoration.

Configurations – The PC Hero offers: hardware configuration including webcam, local home printer and wireless network card.

Installations – The PC Hero offers: hardware and software installation, operating system (Windows or Mac) installation, internal and external hard drive installation, internal memory installation, CD or DVD drive installation, external USB storage device installation, existing local or networked home printer installation, webcam installation, and wireless and wired network card installation.

Backup Services – The PC Hero offers backing up of files and folders.

Preventive Maintenance – The PC Hero offers maintenance and cleaning of personal computers.

Under Computer Networking, The PC Hero offers the following home computer services:

Diagnostics – The PC Hero offers wireless and wired network diagnostic.

Installation and Configuration – The PC Hero offers installation and configuration of: internet modem, wireless access point, wireless router, wireless network card, wireless home network printer, small router, small network hub and small network switch.

Security – The PC Hero offers wireless network security implementation to prevent unauthorized use of the wireless network.

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